End User License Agreement

1. Definitions

• "HAI" or "the Service": The Health AI clinical decision support platform, including all software, APIs, interfaces, algorithms, documentation, and related services provided as a cloud-hosted software-as-a-service (SaaS).
• "Physician User": A licensed healthcare professional who uses HAI for clinical decision support.
• "Patient User": An individual who creates an account to manage their health profile, share case information with physicians, and view diagnostic results.
• "Protected Health Information (PHI)": As defined under HIPAA, any individually identifiable health information transmitted or maintained by the Service.
• "Clinical Decision Support (CDS)": The primary function of HAI — providing evidence-based diagnostic reasoning to assist Physician Users.

2. License Grant

Subject to the terms of this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use HAI through our cloud-hosted platform for its intended purpose as a clinical decision support tool. You may not copy, modify, distribute, sell, reverse engineer, or sublicense any part of the Service.

3. User Eligibility and Roles

Physician Users must hold a current, valid medical license and provide accurate professional credentials. Patient Users must be at least 18 years of age or have guardian consent. HAI is offered directly to individual users — each user registers independently.

4. Permitted Use

HAI is designed exclusively as a clinical decision support tool. Its outputs supplement — never replace — the independent professional judgment of a licensed physician. The Physician User retains full authority and responsibility for all clinical decisions.

5. Prohibited Use

• Do not use HAI as the sole decision-making tool in medical emergencies.
• Do not generate diagnoses without physician review and oversight.
• Do not access another user's account or data without authorization.
• Do not extract, scrape, or harvest data for unauthorized purposes.
• Do not resell or commercially exploit the Service.

6. Clinical Disclaimers

HAI is a clinical decision support tool as described under FDA guidance. It is not a medical device. It does not independently diagnose, treat, or prescribe. While HAI employs evidence-based reasoning, we do not warrant that outputs will be accurate, complete, or applicable to every clinical scenario. The treating physician's independent judgment supersedes all system outputs. Use of HAI does not create a doctor-patient relationship between the user and HAI.

7. Intellectual Property

We retain all rights to the Service, including software, algorithms, and the Virtual Doctor Panel methodology. You retain ownership of your data. De-identified, aggregated outputs may be used for system improvement.

8. Account and Security

You are responsible for maintaining the confidentiality of your credentials and all activity under your account. Case sharing between patients and physicians uses time-limited tokens (default: 72 hours).

9. Fees and Payment

Access is provided on an individual subscription basis. Physician and Patient Users subscribe independently. Pricing is published on our website and may be updated with 30 days' notice.

10. Limitation of Liability

WE SHALL NOT BE LIABLE FOR ANY CLINICAL OUTCOMES, MEDICAL DECISIONS, OR ADVERSE EVENTS ARISING FROM USE OF OR RELIANCE ON HAI'S OUTPUTS. THE PHYSICIAN USER ASSUMES FULL RESPONSIBILITY FOR ALL CLINICAL DECISIONS. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify us against claims arising from your use of the Service in violation of this Agreement, clinical decisions based on HAI's outputs, and any violation of applicable laws or professional standards.

12. Termination

Either party may terminate this Agreement. Upon termination, your data will be available for export for 30 days. Audit logs are retained per HIPAA requirements (minimum 6 years).

13. Governing Law

This Agreement is governed by US federal and state law. International users are responsible for compliance with local laws and acknowledge data may be transferred to the United States.

14. Dispute Resolution

Disputes will first be resolved informally (30-day period), then by binding arbitration under AAA Commercial Arbitration Rules. You may opt out of arbitration within 30 days of accepting this Agreement.

15. Updates and Modifications

We may modify this Agreement with at least 15 days' notice. Continued use after changes take effect constitutes acceptance.